Below you will find some helpful information to help you understand what to expect in working with me and keep you updated on what’s new!
Office Phone: (951) 850-3944
Office Hours:
Monday-Friday 10:30am-6:30pm Pacific Time
(Out of Office Holidays & Weekends)
Email: hello@madelyngalvez.com
Website: https://www.madelyngalvez.com
Facebook: https://www.facebook.com/madelyn.galvez.obm
Twitter: https://twitter.com/madelynobm
LinkedIn: https://www.linkedin.com/in/madelyn-galvez-39108967/
All emails will be returned within 24-72 hours during business days. Monday-Friday excluding holidays & weekends
Please allow 24-72 hours for a response Monday-Friday excluding holidays and weekends.
Business Hours are Monday-Friday 10:30am-6:30pm Pacific Time. My office is closed Saturdays and Sundays, and major U.S. holidays.
I understand that things pop up and you need help immediately. For rush jobs, you will be charged a 25% surcharge for less than 72 hours’ notice and 50% surcharge for weekends or U.S. holidays.
Referrals is my favorite way to gain new business & you can earn free cash when the person you referred to me works with me. To learn more: madelyngalvez.com/referral-program
I adhere to a strict confidentiality code and no information will be divulged to a third party. I take your confidentiality very seriously – all passwords are kept private and I use the highest level of internet security. If I need to use your credit card, I will shred the information after 1 use. Additional confidentiality measures are outlined in our Contract.
On occasion, it may be necessary for me to utilize a member of my contracting team to provide you the quickest and most accurate service. Under these circumstances, the team member’s work will be thoroughly checked by me to ensure excellence of service. All members of my contracting team are required to sign a confidentiality agreement upon hiring.
I accept payment through Dubsado using Stripe & Paypal.
Once you have completed your contract and invoice, you can securely send me your login information to all accounts I need access to by sending it via Lastpass.com. My email to receive your secured login information is: womensglobalva@gmail.com